Canada Post has revealed that almost 500,000 addresses will no longer receive home delivery starting next year. These addresses, which are spread across 37 communities, will transition to community mailboxes by 2027, according to the Crown corporation’s recent announcement. This latest batch of 485,000 homes adds to the 136,000 addresses previously identified in April.
The majority of affected mailboxes are located in Ontario and Quebec, encompassing regions such as the Greater Toronto Area, southwestern and eastern Ontario, as well as Montreal, Quebec City, and Trois-Rivières. Several communities in British Columbia, Manitoba, New Brunswick, Halifax, Calgary, and Edmonton are also part of this transition.
The conversion will involve various locations, including Halifax in Nova Scotia with 17,000 addresses, Fredericton and Oromocto in New Brunswick with the same number of addresses, and several areas in Quebec and Ontario with a total of 297,000 addresses. Manitoba’s Portage la Prairie and Winnipeg, Alberta’s Calgary and Edmonton, and numerous British Columbia locations with a combined 81,000 addresses are also on the list.
Canada Post’s plan is to migrate all remaining 4 million addresses that currently receive door-to-door delivery to shared mailboxes, each equipped with its own secure box. This transformation is anticipated to span five years and result in annual savings of $400 million once fully implemented.
In a statement, Canada Post emphasized that the switch to community mailboxes is a crucial aspect of its strategy to revamp postal services to better align with Canadians’ changing needs while minimizing the burden on taxpayers. The national mail carrier is undergoing significant restructuring following years of financial challenges, notably highlighted by a record $1.57 billion pre-tax loss in 2025. To sustain operations, Canada Post has relied on $2 billion in federal loans.
The initiative to transition to community mailboxes aligns with the existing trend, as nearly 75% of Canadian households already receive their mail through community, apartment lobby, or post office boxes. This shift is expected to enhance security by securing most mail and parcels under lock and key. Canada Post has also established an accommodation program for individuals facing difficulty accessing their community mailbox, offering limited home delivery in select cases.
The postal codes earmarked for conversion to community mailboxes encompass a wide range of regions, including those listed above. This strategic move underscores Canada Post’s commitment to modernizing its services and adapting to evolving consumer preferences.